Author: Caroline Mathews

letter to COVID

A Letter to Businesses During COVID-19

With so much data and speculation surrounding the infamous COVID-19 pandemic infiltrating our news outlets and business newsletters every day, it’s becoming more and more apparent our need to stay flexible and optimistic about our social atmospheres, both work-related and familial.

There’s plenty of good news out there about recovering COVID 19 patients, declining numbers and uptake of vaccines, as well as tips on how to stay safe from the virus. But as most of us have transitioned from working in-office to working on our couches with TV trays as make-shift desks, sometimes staying there, or gradually transitioning back to the office, it’s important to know how to keep your business functioning as fluidly as it did pre COVID.

That’s why Kiwi Group is readily available to help with your Salesforce Tune Ups.

A lack of vitamin D plus a lack of organization from having to rethink your business organization and strategy can be a lot to handle all at once. So it pays to have CRM experts in your arsenal. Kiwi Group specializes in:

  • Helping organizations maximize the value from their Salesforce platform
  • Making Salesforce user friendly
  • Integrate Salesforce with Outlook
  • Integrate Salesforce with Marketing Automation systems like Pardot, HubSpot and MailChimp
  • Data cleansing and enhancement
  • Individual and group training
  • Ongoing support plans and consultation

Whether it’s a technological tune-up, or helping with CRM organization, Kiwi Group does both.

But how do you know if your business needs a “tune-up”? Salesforce, Bridgepoint Consulting and RTS Labs have offered up a few clues to help identify businesses that need a little extra CRM TLC. A few include:

  1. You’ve lost resources and talent
  2. Your CRM is not well-integrated with other business systems
  3. Your team isn’t using Salesforce
  4. You’ve outgrown your business environment

The loss of resources and possible loss of talent, plus the change in business environment, is something almost everyone is experiencing right now with COVID quarantine and beyond. Some businesses are downsizing and need a new strategy with how to move forward and keep CRM technologies and programs working for them, no matter the changing circumstances.

But Kiwi Group is here to help as a go-to source for optimizing your business through CRM technology and consulting. You can check out our implementation packages on our website. To learn more about how Kiwi Group can help clean up your business clutter and give you one less thing to worry about during this high-stress time, visit our website or reach out.

Be healthy and be safe!

Happy Holidays

5 Reasons to Express Gratitude at Work this Holiday Season

After what has been another tough year for millions of people around the world still trying to deal with COVID, Long COVID, lockdowns etc I realise that I have a lot to be grateful for.

I’m so thankful for my wonderful clients who are all such a pleasure to work with.
I’ve also been extremely grateful for some of those clients agreeing to video testimonials to explain why they love working with Kiwi Group.  Joe Carey who is the Marketing Manager at Microline Surgical is one of those clients:

I’m also grateful for the team of people that work with me at Kiwi Group.  It’s important to work with people that you respect and trust and have that feeling reciprocated. Not only does this lead to a happy work environment it also leads to higher levels of production and results in satisfied employees which in turn creates happy customers.
However, people are less likely to feel or express gratitude at work than any place else.  When pressured by our hectic day-to-day lives it can become difficult to stay positive and see the silver lining. And in the wake of such a difficult couple of years during the pandemic things can feel excessively gloomy.

Here are five reasons to express gratitude at work

Being grateful feels good. By focusing on the positive aspects of life and choosing to be thankful, individuals will experience higher levels of optimism and enthusiasm. When practiced consistently, this can lead to a reduction in stress, depression and anxiety.

Gratitude begets gratitude. Like any emotion, gratitude is contagious. When a company strives to develop a gracious culture, thankfulness becomes the norm.

Gratitude improves camaraderie. When working on a team, the absence of gratitude can have catastrophic results. Feeling unappreciated is the number one reason why people quit their jobs. Yet, feelings of gratitude create a work environment with high levels of synergy, clarity and performance.

Gratitude satisfies everyone. Employees are motivated by different things such as money, status, or maybe even power but everyone craves recognition and praise for a job well done. Expressing gratitude is an easy, non-monetary way to make everyone feel appreciated.

Gratitude drives personal growth. Being grateful does not require a disconnect from reality or the circumstances of the day. Instead, it challenges a person to look deeply into the facts before them and choose to see the good rather than focusing on the bad.

For more information on how technology can create a happier work environment, contact us today.

Kiwi Group wishes you a very happy holiday.

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